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Lines decrease sales potential and worsen the customer experience in modern retail.
With Filaless, your customers can keep exploring the store without worrying about waiting in line and receive personalized offers that encourage them to buy more.
Advantages
Increase Average Ticket
Boost sales by up to 30% with personalized product recommendations and offers based on data.
Happy Customers
Improve the shopping experience by avoiding waits, allowing more time for shopping.
Virtual Queues
Optimize customer flow throughout the store, enhancing their distribution.
Integrations
We integrate with all your systems to enable data-driven decisions.
Custom Plans
Choose the plan that best fits your needs without unnecessary expenses.
Easy to Use
No installations or downloads needed. Just scan a QR code and you're set! 100% cloud-based.
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What Direct Benefits Can We Expect from Using Filaless?
Increase Average Ticket Size: Most businesses that implement cross-sell and up-sell techniques report up to a 30% increase in sales. People tend to buy more when they are waiting or simply bored. With Filaless, customers can explore 100% of the store and receive key offers while waiting in the virtual queue, significantly increasing the chances they will purchase the offers.
How Does Filaless Work?
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The customer arrives at the store and scans a QR code.
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The Filaless web app opens, displaying personalized offers along with a "Join Virtual Queue" button.
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The customer makes their usual purchases, then clicks the button when finished.
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A timer shows the estimated wait time until their turn at checkout. During this time, they can continue shopping.
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When it's their turn, a notification prompts them to approach the checkout.
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The cashier validates the queue number and processes the payment as usual.
Is Filaless Compatible with Our Current Systems?
Absolutely! We integrate with any system that has APIs, including CRM, ERP, or other internal systems like Salesforce, SAP, Hubspot, Tango, and many more. Our development team adapts the platform to connect with more sales and marketing systems.
What Is the Process to Start with Filaless and How Long Does Implementation Take?
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Access the web platform, create your admin/manager username, and set up access for other members (managers, supervisors, cashiers).
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Upload store information.
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Configure checkout points and the store QR code.
That's it! See how it transforms the shopping journey!
We offer a step-by-step guide and a blog for any platform questions, plus our support team.
Can the Interface Be Customized According to Our Store's Brand?
The interface is fully customizable. We ask you to upload a logo, store name, and color palette at the beginning. The manager and customer interface will use these colors and logos for brand presence.
How Are Personalized Offers Determined for Each Customer?
Filaless uses a data processing engine with specific algorithms and AI to identify the best offers based on the time of the month and day. The platform integrates with store systems to access customer purchase data, allowing detailed consumer profiling and segmentation.
What Infrastructure Do We Need to Implement Filaless?
NONE. Filaless is a 100% cloud-based platform with no installations, downloads, or updates required. All cloud infrastructure is dynamic and managed by us.
How Are Customers Personal Data Handled and Secured?
Filaless ensures the privacy of sensitive customer data by not accessing it directly. We implement middleware that separates anonymous user information from sensitive customer data the store might have. This process uses a pseudo-random ID to associate user data, ensuring all sensitive customer information remains completely private and is managed solely by the store.